Terms of service

Last updated: 19.11.2025

OVERVIEW

Welcome to ZAZOOLAND! The terms “we”, “us” and “our” refer to ZAZOOLAND. ZAZOOLAND operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). ZAZOOLAND is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”) together with any policies referenced herein describe your rights and responsibilities when using the Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us consent to allow any minor dependents to use the Services on devices you own or manage.

To use the Services, including browsing or purchasing products, you may be required to provide information such as your email address, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. You may not transfer, sell, or assign your account to another person.

SECTION 2 – OUR PRODUCTS

We strive to display accurate product information; however, product colors or appearance may differ depending on your device and settings.

We do not warrant that the appearance, quality, or performance of any item will meet your expectations.

All product descriptions are subject to change at any time without notice. We may discontinue products or limit quantities to any person, region, or jurisdiction at our discretion.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. ZAZOOLAND reserves the right to accept or decline your order at our discretion. Your order is not accepted until we confirm acceptance and process your payment.

Please review your order carefully. We may be unable to accommodate cancellations after an order is accepted.

If an order cannot be accepted or must be cancelled, we will attempt to notify you via the email or billing details provided.

Your purchases are subject to our Refund Policy.

You represent that your purchases are for personal or household use only and not for commercial resale.

SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts may change without notice. The price applicable to your purchase is the price shown at checkout and confirmed in your order email.

Prices do not include taxes, shipping, customs, or import fees unless explicitly stated.

You agree to provide accurate and up-to-date purchase and payment information and authorize us to charge your payment method for all costs associated with your order.

You represent that:
(i) the payment information provided is correct,
(ii) you are authorized to use the payment method,
(iii) your payment will be honored, and
(iv) you will pay all charges, including taxes and shipping.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.

Some products may ship directly from our third-party fulfillment partners and may arrive in separate packages.

Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All trademarks, text, images, graphics, designs, product reviews, and other content on the Services are owned by ZAZOOLAND or its licensors and are protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not reproduce, modify, distribute, display, or create derivative works of any content without written permission.

ZAZOOLAND trademarks may not be used without our permission. Shopify trademarks belong to Shopify. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be given access to tools or features provided by third parties. We do not control, monitor, or endorse these tools and provide them “as is” and “as available.”

Use of optional tools is entirely at your own risk. You should ensure you understand the terms provided by the third-party providers.

Future new features will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or materials. We are not responsible for evaluating the content, accuracy, or practices of third-party sites.

Accessing third-party websites is at your own risk. You should review the policies of any third-party site before engaging in any transaction.

We are not liable for any harm or damages arising from your use of third-party content, products, or services.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

ZAZOOLAND is powered by Shopify. However, all purchases made in our store are made directly with ZAZOOLAND.

Shopify is not responsible for any aspect of your transactions with ZAZOOLAND.
You expressly release Shopify from any claims, damages, or liabilities arising from your use of the Services or purchases made from ZAZOOLAND.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have reviewed both policies.

Shopify collects and processes personal information about your use of the Services in order to operate and improve them. Information submitted through the Services may be shared with Shopify and third parties in other countries.

SECTION 11 – FEEDBACK

If you submit any ideas, suggestions, reviews, or other feedback (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, publish, distribute, and display such Feedback for any purpose.

You represent that you have the rights to submit the Feedback and that it does not violate any third-party rights.

We may remove Feedback that we deem unlawful, offensive, harmful, or otherwise objectionable. You remain solely responsible for any Feedback you submit.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Services may contain errors or inaccuracies relating to product descriptions, pricing, availability, promotions, or shipping details.

We reserve the right to correct such errors, update information, or cancel orders if any information is inaccurate, including after an order is submitted.

SECTION 13 – PROHIBITED USES

You may not use the Services:

  • for any unlawful or malicious purpose
  • to violate laws or regulations
  • to infringe upon intellectual property rights
  • to harass, defame, harm, or threaten others
  • to submit false or misleading information
  • to upload content that violates these Terms
  • to transmit spam, chain letters, or solicitations
  • to impersonate another person
  • to interfere with the functionality of the Services
  • to engage in data mining, scraping, or unauthorized data collection
  • to interfere with security features

We may suspend or terminate your access if you violate these Terms.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice. You remain responsible for all charges incurred before termination.

The following sections survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Assignment, Governing Law, and any provisions intended to survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Except as expressly stated by ZAZOOLAND, the Services and all products are provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee uninterrupted, timely, secure, or error-free service.

Some jurisdictions do not allow limitations on implied warranties, so these limitations may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, ZAZOOLAND and its partners, officers, employees, affiliates, agents, contractors, service providers, and licensors shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of profit, revenue, data, or savings, arising from your use of the Services or any products purchased.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless ZAZOOLAND, Shopify, and their affiliates from any claims, damages, or expenses arising out of:

  1. your breach of these Terms,
  2. your violation of any law or third-party right, or
  3. your use of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remainder shall continue in full force and effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right or provision does not constitute a waiver.

These Terms, together with our posted policies, constitute the entire agreement between you and ZAZOOLAND and supersede all prior agreements.

SECTION 20 – ASSIGNMENT

You may not assign your rights or obligations under these Terms without our written consent.
We may assign or transfer these Terms at any time without notice.

SECTION 21 – GOVERNING LAW

These Terms and any agreements relating to the Services shall be governed by the laws of the jurisdiction in which ZAZOOLAND is headquartered.
You consent to the exclusive jurisdiction of those courts.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page.

We reserve the right to update or modify these Terms at any time. Changes take effect upon posting. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms should be sent to: contact@zazooland.com.